What We
Deliver
Three integrated practice areas — Salesforce CRM, DevOps Engineering, and Technology Consulting — each built to address a distinct dimension of enterprise technology delivery. Deployed independently or as a unified transformation programme.
Salesforce CRM
Enterprise CRM built to perform.
Full-lifecycle Salesforce delivery — from architecture and implementation through to optimisation and managed support. We design CRM ecosystems that align precisely with how your business operates, not the other way around.
Capabilities
- Salesforce Architecture & Design
- Sales Cloud & Service Cloud Implementation
- Marketing Cloud & Account Engagement Configuration
- CPQ & Revenue Cloud Delivery
- Custom Development (Apex, LWC)
- Data Migration & Integration
- Salesforce Org Consolidation
- Ongoing Managed Support
Our Approach
End-to-end
Delivery from architecture through to go-live and beyond
Multi-cloud
Expertise across the full Salesforce platform
Outcome-led
Every engagement structured around measurable business targets
Salesforce implementations fail when they are treated as technology projects rather than business transformation programmes. We approach every engagement from the business outcome backwards — defining what success looks like before a single line of configuration is written.
Our Salesforce practice covers the full platform: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ, and Revenue Cloud. We bring certified architects and developers who have delivered complex, multi-cloud programmes for enterprise clients across financial services, professional services, and technology sectors.
We do not disappear at go-live. Our managed support offering ensures your Salesforce org continues to evolve with your business — with a team that already knows your architecture, your data model, and your users.
DevOps Engineering
Delivery velocity without compromise.
Building the engineering foundations that allow organisations to ship faster, with greater confidence and lower operational risk. From CI/CD pipeline design to platform engineering and cloud infrastructure, we embed the practices that high-performing engineering teams depend on.
Capabilities
- CI/CD Pipeline Design & Implementation
- Cloud Infrastructure (AWS, Azure, GCP)
- Infrastructure as Code (Terraform, Pulumi)
- Container Orchestration (Kubernetes, Docker)
- Platform Engineering & Internal Developer Platforms
- Observability & Monitoring Strategy
- DevSecOps & Security Integration
- Site Reliability Engineering (SRE)
Our Approach
Accelerated
Deployment cycles through automated pipelines and standardised toolchains
Resilient
Infrastructure designed for high availability and rapid recovery
Secure
Security integrated at every stage of the delivery pipeline
Most engineering organisations are not slow because their developers are slow. They are slow because the systems around their developers — the pipelines, the environments, the deployment processes — were never designed for the pace modern software demands.
We build the engineering infrastructure that removes friction from delivery. That means CI/CD pipelines that give developers confidence, cloud environments that are reproducible and auditable, and observability stacks that surface problems before they become incidents.
Our DevOps engagements are embedded, not advisory. We work alongside your engineering teams, transferring capability as we build — so the practices we introduce become part of how your organisation operates permanently, not just for the duration of the engagement.
Technology Consulting
Strategic clarity for complex decisions.
Independent technology advisory for organisations navigating platform decisions, vendor selection, architecture reviews, and digital transformation strategy. We bring the depth to ask the right questions and the experience to know what good looks like.
Capabilities
- Technology Strategy & Roadmapping
- Platform & Vendor Selection
- Architecture Review & Assurance
- Digital Transformation Advisory
- Technology Due Diligence
- Operating Model Design
- Build vs. Buy Analysis
- Programme Recovery
Our Approach
Independent
Vendor-agnostic advice with no commercial bias
Actionable
Recommendations structured for immediate execution
Experienced
Advisors who have delivered what they recommend
The most consequential technology decisions are rarely technical. They are strategic — and they are made under time pressure, with incomplete information, and with significant commercial consequences attached to getting them wrong.
ONEDCX provides independent advisory to leadership teams and boards navigating these decisions. We have no preferred vendors, no platform partnerships that create bias, and no interest in recommending complexity for its own sake. Our only interest is the right outcome for your organisation.
Our consulting practice draws on direct delivery experience. Every advisor on our team has built and run the systems they advise on — which means our recommendations are grounded in the realities of implementation, not just the theory of strategy.
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